CNC CRM: Care n Clean's Operations, in the Team's Pocket
Project Overview
Care N Clean's operations team needs access to critical business information even when away from their desks. MarifahSol built CNC CRM, an internal Android application that brings core CRM workflows and operational updates to the team's mobile devices.
- Full CRMbookings, dispatch and payments on mobile
- Real-timenotifications for new bookings
- Staff-onlyaccounts issued by the admin
App Screens
The Challenge
Booking changes, dispatch requirements, payment questions, and customer support issues can arise throughout the day. Relying on desktop access alone can limit how quickly an operations team reviews information and responds while working away from the office.
Our Solution
We developed CNC CRM as a mobile extension of Care N Clean's internal operational system. The application gives authorized team members access to bookings, dispatch, payments, customer information, and support chat, alongside real-time notifications.
Key Features
- Booking access Review service bookings from a mobile device.
- Dispatch management Access information related to job coordination.
- Payment information Review payment-related operational details.
- Customer records Access customer information when needed.
- Support chat Communicate through the built-in support interface.
- Real-time notifications Receive timely operational updates.
The Result
Care N Clean gained a mobile-first way for its operations team to stay connected to core workflows. The app supports access to important information and updates without requiring the team to remain at a desktop workstation.
Put Your Business Operations on Mobile
MarifahSol builds internal business applications that extend CRM functionality to teams who need secure, convenient access to operational information on the move.
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